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Service Advisor

  • Location: Regional NSW
  • Suburb: Bathurst
  • Position Type: Full Time
Service Advisor

Bathurst Toyota has an excellent opportunity for an energetic Service Advisor to join our professional team.

 

At Bathurst Toyota, we continually focus on training and development, financial rewards and are a company that can deliver opportunities for career advancement.

 

Key Responsibilities:

  • Taking service bookings for the dealership with the aim of booking out our service department on a daily basis

  • Walking around each customers car on arrival to assess the need for additional repairs

  • Coordinating service repairs with our Workshop Manager with the view to carrying out work in a time that suits each client

  • Communicating repair requirements with our clients whilst vehicles are in our workshop, with the view of selling additional parts and labour

  • Invoicing clients and receiving payment for work carried out

  • Maintaining a complete focus on customer satisfaction

Requirements

Essential Criteria:

  • A successful background in Sales or Customer Service

  • Achievement-oriented and driven to succeed in the sales arena

  • Excellent Communication Skills

  • Passionate about exceeding the expectations of our customers

  • Professionally presented

  • Moderate skill with Microsoft Office products

  • Experience in office procedures including filing, photocopying, scanning, archiving and postage

  • Have a "hands-on" approach to work

 

Desirable Criteria:

  • Service Advisor experience in a fast-paced Dealership

  • Proven results in sales & customer satisfaction

  • Sound mechanical knowledge

  • Basic understanding of mechanical productivity & efficiency

  • Ability to handle warranty and customer issues

  • Resident in with the right to work in Australia

 

Remuneration:

Remuneration will be geared to reward your achievements and includes an annual salary commensurate with experience, and an industry leading commission structure

 

Hours of Work:

Monday to Friday 8:00am to 5:00pm

Some weekend work may be required from time to time.

 

Apply Now

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